"Now's an exciting time for the insurance industry"

20 Jun 2016

The Insurance Industry Digital Transformation conference at the Swiss Re Centre for Global Dialogue brought together key experts and insurance industry stakeholders to examine how digital will impact consumers in the near and long term.

Scroll down to find some highlights from this leading-edge event.

"Web psychology is useful because it provides a framework for us to understand how psychological behaviors are expressed through tech"

says Nathalie Nahai, Web psychologist and author of the book, Webs of Influence: The Psychology of Online Persuasion, in this short event video, collecting some voices from the event. Read the summary of her speech and watch the interview with her.


"Because we don't know exactly what the future holds, the best thing to do is simply make sure that our business is much more agile and flexible so that we can respond to changes when they come"

says Steven Zuanella, Chief Digital Officer, Zurich UK. And he believes organisations must now move fast to adapt to the pace of digitalisation. Read the summary of his speech and watch the interview video with him at the event. 


"Digital transformation is very unlike an SAP implementation. It's more experimental and less secure. It takes a different type of community to do it"

says Didier Bonnet, Corporate Vice President and Global Practice Leader, Capgemini Consulting. Read the summary of his speech and watch our brief talk with "the digital optimist" in which he explains why the insurance industry should focus on digital opportunities instead of obstacles.