Next Generation Insurance Customer: Solutions for an ageing society

20 - 21 Jun 2017

Location: Rüschlikon/Zurich, Switzerland

Videos

Summary

The fourth in the series, this year's Next Generation Insurance Customer considered solutions for an ageing society.

The NGIC has established itself as an important platform for exchange on topics that will shape the future of L&H industry. It was attended by 160 participants from EMEA.

The conference asked four key questions:

  1. How will we fund an increasing number of elderly in their upkeep, their health and their care if and when needed?
  2. What changes can we expect to see in mortality and morbidity trends in older age?
  3. How will our relationship with technology affect how we care and support those in older age?
  4. How can insurance continue to develop products and services for elderly consumers? The answers we got were revealing and thought provoking.

To read the summary of the keynote speeches, click here.

To read "Using human motivation, behaviour tech & karma to engage and improve elderly life", click here.

Presentations Day 1

 

20 June 2017

THEME

NEEDS AND RISKS OF AN AGEING POPULATION

14.30

Welcome & introduction
Ivo Hux, Head France, Benelux & Switzerland, Swiss Re

14.45

The needs of an ageing population
Tom Wright, CEO, Age UK & Age International

15.15

Ageing: a challenging opportunity
Séverine Rion, Head Life & Health R & D Europe, Swiss Re
Domenico Savarese, Head of Ageing, Swiss Re

15.45

Short break

16.00

New seniors, new solutions
Four parallel breakout sessions

  • Session Karl
    Melissa Leitner, Senior Products Actuary, Life & Health Products, Swiss Re
  • Session Magda
    Matt Singleton, Senior Business Analyst, Swiss Re
  • Session Paulo
    Gillian Rutherford-Liske, Senior Strategy Manager, Swiss Re
  • Session Jenny
    Bronwyn Kirwan, Head L&H Solutions Group, Australia & New Zealand, Swiss Re

17.00

Short break

17.15

Reporting back from breakout sessions
Séverine Rion, Head Life & Health R & D Europe, Swiss Re
Domenico Savarese, Head of Ageing, Swiss Re

THEME

DIGITAL AND AGEING: CARE TECHNOLOGIES

17.30

Empower elderly to live in their own homes for longer
Stuart Sheehy, Managing Director, Canary Care

18.00

End of day 1

18.00

Apéro followed by dinner


This event may be photographed, filmed and/ or recorded. A summary of the event, pictures and/or a video of the event in which you may appear may be posted and made available on Swiss Re’s and the Swiss Re Institute's internal and external websites and in printed materials.

Presentations Day 2

 

21 June 2017

08.30

Prevention strategies for Alzheimer’s disease and other late onset dementias
Professor Lefkos Middleton, Professor of Neurology and Chair of Neuroepidemiology and Ageing Research, School of Public Health, Imperial College London

09.10

Care technologies
Parallel breakout sessions (repeated)

  1. Robotics and elderly care
    Matt Singleton, Senior Business Analyst, Swiss Re
    Eris Chinellato, Lecturer in Design Engineering, Middlesex University, London
    Pepper the Robot, Middlesex University, London

  2. Using human motivation, behaviour tech & karma to engage and  improve elderly life
    Vishal Gondal, CEO and Founder, GOQii
    Summary
  3. Early warning system to spot changes in behaviour that can indicate illness or depression
    Jo Aggarwal, CEO, Touchkin

  4. Smart Homes powering independent living: Case study of an insurance company pilot
    Steve Hopkins, President, Curo
    Rob Deeming, CEO, Curo

  5. Solving the care capacity problem of an ageing society
    Paul Gaudin, Founder and Chairman, CareRooms.co

10.00

Coffee break

10.30

Care technologies
Parallel breakout sessions (repeated) 

THEME  

LIVE LONGER, LIVE BETTER?

11.30

Human longevity: Latest insights
Christoph Nabholz, Head R&D Life&Health, Swiss Re

12.00

Lunch

13.30

Innovative solutions
Parallel breakout sessions (repeated)

  1. How biology and technology can impact our health
    Nashina Asaria Bacorn, Chief Commercial Officer, LifeQ
    Riaan Conradie, President and CoFounder, LifeQ

  2. Data science experience in a gaming environment
    Christian Elsasser, Manager Data Analytics - P&C Business Management, Swiss Re

  3. Insurance and the personal data economy - individuals unlocking the value in their data
    Daniel Ryan, Head Digital Analytics Catalysts, Swiss Re
    Julian Ranger, Executive Chairman and Founder, digi.me

  4. Rapid prototyping: Evolving a customer interface with customer feedback
    Oliver Werneyer, Customer Technology Manager, Swiss Re Life Capital Management AG

14.20

Innovative solutions
Parallel breakout sessions (repeated)

15.10

Wrap up and closing
Domenico Savarese, Head of Ageing, Swiss Re

15.30

End of conference


This event may be photographed, filmed and/ or recorded. A summary of the event, pictures and/or a video of the event in which you may appear may be posted and made available on Swiss Re’s and the Swiss Re Institute's internal and external websites and in printed materials.

Gallery

Pictures by David Ausserhofer

Speakers

About the event

Global ageing is going to change the social structure and expectations as people work longer, face greater risks of disease and require more care. How we identify and address the needs of the elderly is a key concern for citizens, governments and the financial sector.

There is no silver bullet: however, we can mitigate this risk through focusing on people's needs and the huge potential of digital technologies. From advanced monitoring systems to customized robotics, innovations will help manage health conditions associated with ageing.

These developments will be crucial for the insurance industry. They will influence the structure of our products, our distribution, our risk profiles and our claims patterns. Insurers can help people protect themselves financially, but there are considerable challenges alongside the vast opportunities.

The conference adressed these key topics:

  1. Needs and risks of an ageing population
  2. Digital and ageing: Care technologies for the elderly
  3. Live longer, live better?
We use cookies to gather information that will help us provide the best possible service. By using this site, you are accepting our cookie policy.

In our ongoing efforts to improve the quality and relevance of our publications, we would like to know more about you.

* required fields

Interested in subscribing to our content? Visit our subscription page.