Brent James is known internationally for his work in clinical quality improvement, patient safety, and the infrastructure that underlies successful improvement efforts, such as culture change, data systems, payment methods, and management roles.
He is a member of the National Academy of Science’s Institute of Medicine (and participated in many of that organization’s seminal works on quality and patient safety). He is a Fellow of the American College of Physician Executives.
He is Chief Quality Officer, and Executive Director, Institute for Health Care Delivery Research at Intermountain Healthcare, based in Salt Lake City, Utah. (Intermountain is an integrated system of 22 hospitals, almost 185 clinics, a physician group with 1,300 members, and an HMO/PPO insurance plan jointly responsible for more than 700,000 covered lives serving patients in Utah, Idaho, and, at a tertiary level, seven surrounding States).
He holds faculty appointments at the following:
- University of Utah School of Medicine (Family Medicine; and Biomedical Informatics);
- Harvard School of Public Health (Health Policy and Management); and
- University of Sydney, Australia, School of Public Health.
Through the Intermountain Advanced Training Program in Clinical Practice Improvement (ATP), he has trained more than 5,000 senior physician, nursing, and administrative executives drawn from around the world, in clinical management methods, with proven improvement results (and over 50 “daughter” training programs in nine countries)
He has been honored with a series of awards for quality in health care delivery, including (among many):
Uniformed Services University of the Health Sciences, 29th Annual David Packard Award, 2014
Deming Cup – Columbia University School of Business, 2011
C. Jackson Grayson Medal Distinguished Quality Pioneer, American Quality and Productivity Center, 2010
Joint Commission Earnest A. Codman Award, 2006
AHA HRET TRUST Award, 2005
National Committee for Quality Assurance (NCQA) Quality Award, 2005
For eight of the nine years it has been in existence, he has been named among Modern Physician’s “50 Most Influential Physician Executives in Healthcare.” He has been named among the “100 Most Powerful People in Healthcare” (Modern Healthcare) for over 5 years, and Modern Healthcare’s “25 Top Clinical Informaticists.”
Before coming to Intermountain, he was an Assistant Professor in the Department of Biostatistics at the Harvard School of Public Health, providing statistical support for the Eastern Cooperative Oncology Group (ECOG); and staffed the American College of Surgeons’ Commission on Cancer.